FAQs

If you have any problems accessing the smiONE card, please contact customer service without hesitation. In addition, we have created the FAQ section below. Read on as you will get instant solutions to any question that comes to your mind from here.

smiONE

Frequently Asked Questions

Is it safe to register this card at smiONE Card Login?

Yes. smiONE registration is absolutely secure. With this card, you can pay for your purchases in a few seconds with complete security.

What is smiONE?

smiONE works with national and local government agencies to provide quick, easy, and secure access to your smiONE card balance. You can add more funds via direct deposit or mobile check top-upĀ¹, withdraw cash, transfer funds to authorized users, and shop in stores and online where Visa debit cards are accepted.

How to get a smiONE card?

If you have been approved to receive payments from one of our state or local partners, you can choose to receive your money on the smiONE card. Contact your agency directly for more information on how to get started or if you have questions about your benefit entitlement status.

Does smiONE charge fees?

We believe in price simplicity. The balance inquiry is always free in the app or online. See cardholder agreement for a complete list of fees. A copy will be sent to you with your card, so have it ready.

How do I check my balance?

Check your balance online or in the app anytime and for free. Checking your balance at an ATM may incur fees, including fees from third-party ATMs.

How can I get in touch if I have questions about my card?

If you have any questions about your deposit, for example. For example, when the next payment is due or the amount of a personal deposit is due, contact your government agency. For any other questions about the smiONE card, please log in to the Online Account Center.